(This is information required under the Japanese law and is not applicable to any transaction with anyone outside of Japan.)
Grand Front Osaka Knowledge Capital 8F,
3-1 Ofuka-cho, Kita-ku, Osaka-shi, Osaka 530-0011, Japan
Please use this formhttps://www.alexcious.com/contact/
The sale price will be indicated for each product including consumption tax. (*1) (*2)
The currency used for the prices is Japanese yen.(*3)
|Shipment||We offer not only domestic shipment, but also international shipment. There are, however, some products for which we only offer domestic shipment. In these cases, this information is clearly provided on the product description Page.|
There may be cases where tariffs, import duties or other taxes or customs fees, etc. (hereinafter referred to as “Tariffs, etc.”) may be imposed depending on the country or region to which the shipment is made. The recipient of the product(s) will be responsible for the payment of any Tariffs, etc.
|Timing of Payment||Advance payment|
|Method of Payment||
PayPal online payment and Square online payment are accepted. You can simply use your credit card via either PayPal or Square.
In cases where currency conversion is necessary when you use PayPal, the currency exchange rate plus a conversion service fee (2.5%) as prescribed by PayPal shall apply.
For details on PayPal online payment, please see the “PayPal” website.
For details on Square online payment, please see the “Square” website.
|Delivery Schedule of Products||
Products in stock will be dispatched within 5 business days of the confirmation date of the customer’s payment.
Products out of stock will be dispatched as they become available. Orders will be cancelled upon providing the customer with notice for any products which are not available or out of stock due to any unforeseen circumstances and which will not become available in the future.
Upon request from the customer, the return or exchange of a product will be accepted where any defect (i.e. malfunction or damage, etc. which existed from the beginning or which occurred during shipment) is discovered as long as the product is returned to us (at our cost) within 10 days of the date of its arrival at the shipping address provided.
In cases where a product is returned due to any reason attributable to the customer, return of said product will be accepted only if it is unopened and unused, and is returned (at the customer’s expense) within 10 days of the date of its arrival at the shipping address provided.
When a product is returned, the amount which the customer paid to us will be refunded (Shipping fees will be deducted in cases where the product is returned for any reason attributable to the customer), but no interest will accrue with respect to the amount to be refunded by us.
|Order Acceptance Period||Orders are generally accepted at any time. However, orders for any product during a limited period sales campaign will only be accepted during the period stated on our website or notice.|
|Order Quantity Restriction||No restrictions are generally imposed on the quantity which a customer may order. However, orders for any product during a sales campaign, in which limited stock is available, will only be accepted up to the quantity stated on our website or notice.|
|Condition of Sale||Our website does not accept any orders which are made for the purpose of resale to a third party.|