Your Shopping Cart

Currently, there are no items in your cart.

Continue shopping

Enjoy safe shopping at ALEXCIOUS.

Guide for Ordering Procedures

Order Procedures

  1. 1
    Placing an Order

    Orders can be made anytime.

  2. 2
    Confirmation Mail

    An automated mail will be delivered from ALEXCIOUS after an order has been placed.

  3. 3
    Approximate Shipping Date Mail

    For products that may take up to more than the period of notation to dispatch, another mail will be sent to notify the approximate shipping date in 1-3 business days

  4. 4
    Shipment Confirmation Mail

    A confirmation mail will be sent with the voucher number that indicates that the product has been shipped.

  5. 5
    Arrival of the Product

    After the order has been delivered, we request that you kindly rate our product on the review page.

Delivery and Wrapping

Shipping Method Delivery within Japan: Sagawa Express, Delivery Overseas: Express Mail Service (EMS) via the Japan Post Service
Ship from Shinagawa-ku, Tokyo
Insurance Included
Wrapping Message card (+ 50JPY / texts can be personalized) and gift wrapping (+ 450JPY) options are available. (Gift wrapping materials may be different from the image due to the size or shape of the product.)

Payment Method

(1) Credit card (no handling fees)
  • VISA
  • Master Card
  • JCB
  • American Express
  • DISCOVER
(2) ATM (no handling fees)
(3) Convenience stores (no handling fees)
  • 7-Eleven
  • LAWSON
  • FamilyMart
  • MINISTOP
  • Circle K Sunkus
  • Sunkus
  • Daily Yamazaki
(4) Online banking (no handling fees)
(5) PayPal (no handling fees)
PayPal
(6) Cash-on-delivery (COD)

(For domestic shipping and wristwatch purchases only)
For those who would like to pay via cash-on-delivery (COD), please select the ATM option. Then, please specify the COD option and the desired date of delivery (excluding weekends, the date can be no sooner than 4 days after the order) on the information form below. Cash-on-delivery Option/ Service Fees

Less than JPY 10,000
JPY 300
JPY 10,000 or above ~ less than JPY 30,000
JPY 400
JPY 30,000 or above ~ less than JPY 100,000
JPY 600
JPY 100,000 or above ~ less than JPY 300,000
JPY 1,000
Customers outside Japan
(5) PayPal (no handling fees)
PayPal
Kindly notes If you view our site in Japanese, you may choose any one of the above 6 payment methods. If you view our site in other languages including English, you may only make your payment with (5).